Naomi Jefferies’ article outlines a range of different sources of workplace stress, and goes on to describe the negative effects of workplace stress on a person’s physical and psychological health and wellbeing. The costs of workplace stress are clearly not only economic (£28 billion per year in the UK alone according to NICE, 2009) but also personal, affecting a person’s everyday psychological functioning, family relationships and wider social friendships.
1 Re-read the first three paragraphs under the heading ‘What is stress?’ on page 2. Here Jefferies considers stress as a response, environmental triggers to stress, and a transactional (or interactional) view of stress. Which of these three approaches best describes workplace stress in your view? Explain/justify your answer. (Hint: you could focus here on the main sources of workplace stress.)
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